smôl ARTIC R2 Hookup Guide

Incorrect Platform ID: We learned recently that some ARTIC R2 boards had been incorrectly programmed with the wrong Platform ID. Each board has two IDs: a decimal one which you use to access your data on ArgosWeb; and a hexadecimal one which is embedded in each satellite uplink message. These boards had been incorrectly programmed with the decimal ID instead of the hexadecimal one. You can tell if your board is affected by calling readPlatformID(). If the true hexadecimal ID is returned, all is well. If the value is the decimal ID - expressed in hexadecimal - then your board requires reprogramming as your messages will not be delivered. Please return your board. We will reprogram it and return it to you quickly. If your project is time-critical, please contact us via the SparkX forum and we will provide a software work-around. We apologise for the error and the inconvenience.

Not working as expected and need help? SparkX products are rapidly produced to bring you the most cutting edge technology as it becomes available. These products are tested but come with no guarantees. Live technical support is not available for SparkX products. Head on over to our forum for support or to ask a question and we will get back to you as soon as we can.